For our "Sharing the Love", Listener-Support FAQ, please go here.
Artists & Repertoire Questions
- Is Groovera accepting artist or record label submissions?
- Where can I find on the website the mailing address to send a CD to Groovera?
General Questions
- What is or what happened to OverXposure.FM?
- What is or what happened to FrostByte Groove Lounge?
- What happened to the current song information on the homepage? Where is the "Last 3 Songs" navigation item?
- Does Groovera have any job openings?
- Does Groovera release compilations or mix CD's?
- Where can I find Groovera's playlists?
- Will you give or sell to me some of the songs Groovera plays?
- Have you considered broadcasting on satellite radio? I would love to hear Groovera in my car.
- Would you please send me a free bumper sticker, t-shirt, or other merchandise available in your Zazzle / Café Press gift shop?
- Does Groovera advertise?
- You run Groovera station ID's all the time, why not run audio advertisements?
- Where does Groovera's funding come from? How does Groovera earn money?
Music Stream Questions
- I just tried to tune in and got a login box asking for my username and password. Why?
- I just tried to tune in and got an "[ICY 401 SERVICE UNAVAILABLE]" message. What happened?
- I just tried to tune in and got an "[ICY 400 SERVER FULL]" message. Why?
- Why is the sound breaking up and/or crackling?
- Why can I get Groovera music streams at home but not at work?
- I am configuring a firewall. What system ports do I need to open for Groovera music streams?
- Can I convince Groovera to remove the announcement text from your music stream titles?
Website Questions
- May I link to Groovera from my website?
- The form fields on your contact page are yellow and I cannot read what I am entering. What happened?
- I have written or know of an article that would be appropriate for Groovera. Would you be interested in using it or linking to it?
Artists & Repertoire Questions
1. Is Groovera accepting artist or record label submissions?
Groovera is always looking for fresh material whether the artists are new, veteran, signed, or otherwise. To get started, please send us a message with links to online music samples via our contact page. Be sure to suggest which songs we should listen to and which Groovera channels you believe the songs would fit. Once we have reviewed your online materials, we will get back to you immediately with an address to send a CD. We review ALL SUBMISSIONS in the order received and we have limited staff resources, so please bear with us if we take awhile to get back to you. » Back to Top
2. Where can I find on the website the mailing address to send a CD to Groovera?
Please see the previous FAQ entry "Is Groovera accepting artist or record label submissions?".» Back to Top
General Questions
1. What is or what happened to OverXposure.FM?
OverXposure(.FM) was the original name of the overall web radio service and the website we now call Groovera. Changed to Groovera on September 14, 2006, this brand transition was the toughest decision we had made up to that point, having already won awards as OverXposure.FM and with accolades ranging from blog entries to Time Magazine. But the challenges encountered with the OverXposure name were insurmountable and we had considered the transition for well over a year. With numerous names examined and many very good ".com" domain names purchased (as opposed to ".FM" or any other top-level domain), Groovera became the final choice for its ease upon the ear, its memorability, its portability between languages. Being a fanciful marriage of "groove" and the Latin word "vera" (adjective 'pure', 'true'), Groovera turned out to be a word already in use in several other languages meaning what we want to imply closely enough. Nice, huh? » Back to Top
2. What is or what happened to FrostByte Groove Lounge?
FrostByte Groove Lounge was the original music stream of OverXposure(.FM), introduced August 23, 2003. In its course of evolution, FrostByte Groove Lounge underwent numerous transitions. In April 2004, the foundation of what was to become Ambient Popsicle was extracted from the format. In July 2005, FrostByte began to cycle rotating "moods" through the course of the day. What was relegated to FrostByte's evening format eventually became Low Mercury. Eventually, FrostByte was no longer what it started out as, having undergone so many changes and dissections warranting a new name. Regardless of the changes, the FrostByte name shared many of the same difficulties as OverXposure, so planning a transition was long in the works. Temporarily renamed Groovera in Summer 2006, the name finally became Jet City Lounge when the Groovera.com website went live on September 14, 2006. Even if one does not know that "jet city" was an old Seattle nickname, it implied everything we wanted to describe in a new name for the format...and we owned the ".com" domain name for it already. So there you go - a FrostByte Groove Lounge by any name should sound just as sweet, if not sweeter, yes? » Back to Top
3. What happened to the current song information on the homepage? Where is the "Last 3 Songs" navigation item?
Since the Groovera website showcases multiple music channels, as opposed to only one on its predecessor OverXposure.FM, the homepage is designed to display current and recent song information for each stream available. Just follow these simple steps:
- Click on "Listen Now". The music stream menu will appear.
- Click on the music stream link of the channel of your choice. The selected stream will automatically load inside your media player and the music stream menu will disappear, revealing current song information on the homepage.
- The "Last 3 Songs" navigation item will appear once a stream selection has been made, offering only the recent song information for the stream selected.
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4. Does Groovera have any job openings?
The Groovera staff is comprised entirely of volunteers, including its founder. We are seeking additional volunteers with experience in radio, record label A&R, marketing, design, music licensing, or music clearances. We are also looking for a talent manager and legal representation (with vested interest, of course) to aid with issues regarding trademarks, statutory licensing, mechanical licensing (with emphasis on music compilations), synch licensing, and investor relations. Volunteer contributing writers and link "surfers" are also strongly needed. Any participation in our endeavor is strictly volunteer at the moment as Groovera is currently financed by listener support and out-of-pocket funds. » Back to Top
5. Does Groovera release compilations or mix CD's? production once promised?
Groovera has had in its business plan to release compilations and artist releases from the very beginning. The one thing holding us back is human resources, namely help with licensing. Groovera fans will be the first to know when we finally begin releasing compilations.☺» Back to Top
6. Where can I find Groovera's playlists?
We share with our audience only the most recent three songs (see "Recent 3" link in the navigation). In response to efforts by "trainspotters" and archivists, we regret that we will not share our complete playlists.» Back to Top
7. Will you give or sell to me some of the songs Groovera plays?
We do not have at this time the licensing to sell any music via any medium, although we have had plans pre-dating Groovera to open an online music store. As for honoring requests to give away music files, we simply do not have the rights to give away anybody's music - nor would we ever - so please do not ask.» Back to Top
8. Have you considered broadcasting on satellite radio? I would love to hear Groovera in my car.
Satellite radio is a venue we have been planning to pursue from the beginning, however we are forced to "take a number" for now.... But there are still ways to receive Groovera in your car with wireless Internet options on a Pocket PC, Palm, iPod or other handheld device with an FM transmitter or a mobile cassette adapter.» Back to Top
9. Would you please send me a free bumper sticker, t-shirt, or other merchandise available in your Zazzle / Café Press gift shop?
As much as we would like to, we cannot at this time offer free, promotional merchandise as we do not own any of the items available in the Zazzle / Café Press gift shops. In fact, we must purchase our own branded merchandise from Zazzle / Café Press just like everybody else does. The way Zazzle / Café Press works is they apply our designs to the items on a per-order basis. The earnings from each transaction is applied directly to Groovera's monthly operating costs. If you would like to have some of this merchandise, simply start by clicking here to place an order. When you buy from our gift shop, you help keep Groovera online to serve you!» Back to Top
10. Does Groovera advertise?
Not actively. Other than word-of-mouth, we are listed in a few streaming media directories, linked from numerous websites, discovered via popular search engines, and we distribute Groovera flyers person-to-person.» Back to Top
11. You run Groovera station ID's all the time, why not run audio advertisements?
Groovera is a commercial-free, listener-supported station. We vow not to ever run audio advertisements in the music streams, however we may eventually come to rely upon banner advertisement on the website to supplement our growth and operations costs, provided the products are are tasteful and meet the lifestyle needs of our audience market. » Back to Top
12. Where does Groovera's funding come from? How does Groovera earn money?
Groovera is supported financially by the contributions of listeners like you. Groovera also earns small amounts when listeners shop at Amazon using our associates account or when purchasing merchandise from our gift shop, all of which are applied toward Groovera's operating expenses. When listener financial support and our gift shop/Amazon commissions combined do not cover expenses, Groovera founder/producer Tim Quigley funds Groovera out-of-pocket with money he earns providing web production services for Seattle-area businesses. To shop at Amazon with Groovera's associates account, click here or on the Amazon graphic on the Groovera home page. CD purchasing links on the home page are associated with this Amazon account.» Back to Top
Music Stream Questions
1. I just tried to tune in and got a login box asking for my username and password. Why?
Do not panic and PLEASE stand by! You are not really required to present a username and password to connect and we do not have a membership program. Instead, the Groovera music stream you are trying to connect to has gone offline for a moment.
Groovera's music streams use free software and its developers included this most unfortunate "feature" which will appear when our music source is disconnected. Please try again in a little while - hopefully we will be back in just a few minutes.» Back to Top
2. I just tried to tune in and got an "[ICY 401 SERVICE UNAVAILABLE]" message. What happened?
The music server you are connected to has gone offline, hopefully for no other reason than maintenance or an upgrade. Please try again in a little while - hopefully we will be back in just a few minutes.» Back to Top
3. I just tried to tune in and got an "[ICY 400 SERVER FULL]" message. Why?
Please bear with us - this is VERY RARE! The Groovera music stream you are trying to connect to has reached its capacity. We currently have bandwidth resources limited to budget and current demand. Please keep trying back - a listener slot should open up shortly.» Back to Top
4. Why is the sound breaking up and/or crackling?
There can be several reasons. First, check to make sure that you do not have too many programs running on your computer, especially those demanding bandwidth, memory, and/or processor usage. Large downloading jobs can negatively affect the quality of the media stream. Sometimes a computer soundcard is the problem - if you suspect this is the case, test your soundcard by playing a CD or an MP3 on the same media player you are connecting to the Groovera music stream with. If the crackling/popping persists the problem is on your computer.
Some faint crackling or popping can sometimes be observed as a part of the recording as many of the artists showcased are DJ's and mix their songs using vinyl media (LP's, etc). Sometimes we even play tracks that originated from 12" singles if it is the only source available.
If none of the above applies, please bear with us! Sometimes compression artifacts can be observed as we are optimizing performance while minimizing bandwidth requirements in our audio stream. Problems can also sometimes occur within our hosting arrangement as we have the best scheme our budget will allow.» Back to Top
5. Why can I get Groovera music streams at home but not at work?
Corporate firewalls tend to be strict and often block seemingly odd system ports. Although some of our music streams are on port 80 - the same port that websites commonly use on the World Wide Web - we also use ports 8000, 8002, and 7070 in our webcasts. Check with your network/system administrator at work about either opening these system ports or about winsock proxy software or tunneling methods.» Back to Top
6. I am configuring a firewall. What system ports do I need to open for Groovera music streams?
Some firewalls by default will allow outbound activity on any port, however requiring you to create "rules" for each port any inbound activity might involve. If the firewall does not allow you to connect (whether it be software or hardware), open ports 8000, 8002, and 7070. These settings are best when triggered if you have this option. » Back to Top
7. Can I convince Groovera to remove the announcement text from your music stream titles?
No.☺» Back to Top
Website Questions
1. May I link to Groovera from my website?
Absolutely! Just go to our "Linking to Groovera" page to find all you need to get started.» Back to Top
2. The form fields on your contact page are yellow and I cannot read what I am entering. What happened?
Your web browser has the Google "AutoFill" feature engaged. Google AutoFill turns commonly filled web browser form fields yellow to indicate that it will automatically populate the fields with the corresponding information they prompt. The Groovera uses color styles that might be overridden by AutoFill so we have added yet another fix to prevent it from occurring. However, if you have corresponded with Groovera via this form on several occasions, you may still get the yellow form backgrounds.
To correct this:
- Click the "Google" button on your Internet Explorer toolbar. A dropdown menu will appear.
- Select "Options".
- Under the Options tab (this tab is the default), go to the "Accessories" fieldset and uncheck “AutoFill button”. Field colors should now go from yellow to our default color.
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3. I have written or know of an article that would be appropriate for Groovera. Would you be interested in using it or linking to it?
Absolutely. Please notify us through our contact page, including a hyperlink if the article is currently available on the web, and we will get back to you.» Back to Top
Updated September 18, 2006
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